Parish & Bell clinic gone under?

Hi All

Local newspaper paper report containing more unhappy people ( they did a full page advert in this paper for several weeks a little while ago) so I assume there are local people caught up in this as well


http://www.suttonguardian.co.uk/search/4172056.Insole_firm_goes_bust/

Does give the insolvency practitioners name and address if that helps

Cheers
Derek

 

Hi Craig

It may be that I am being asked to fill the gap as I have been contacted by several Ex patients of P & B with enquiries for treatment and resolution of their conditions as my practice is only a couple of miles from their Carshalton office.

It is (was) very difficult to treat anyone that has been relieved of so much money and it would appear had their head filled with somewhat dubious information as to the treatment of their condition and treatment plan.

So I have said I would examine them and give them an honest opinion on a diagnosis and prognosis with ALL the costs involved but they will have to sign a disclaimer that I cannot become involved with any opinion given by ANY PERSON or product supplied from P & B.

I think that may be the only way to continue to treat and help these patients and not get tied up with Mr Bailey and Co in the legal proceedings that will follow.

Cheers

Derek

 

Look at this:

 

In response to Mr Baileys comment above I would like to respond as follows. It is my lab that Les is poorly attempting to use as the reason for his collapse in Business. I would like to make it extremely clear that Mr Bailey started using our laboratory mid 2008 and did so due to savings he could make on vat bills. This created savings for Parish and Bell Clinic NOT cause them any financial difficulties. Financial difficulties occured from what i can see due to a lavish lifestyle which he was not prepared to reduce even when the business took a downturn.

After several months I gave breathing space on payments for the orthotic devices in an attempt to assist parish and bell with their difficulties. Unfortunately In the end my own company was left with an outstanding bill of approximately 28 thousand pounds, along with i understand another 10 thousand pound for the US laboratory he uses.

The only problem Mr Bailey experienced with our service was some delays on orders when the outstanding balance became too much and orders were held back by my staff. My company as with many others, as well as poor patients were left out of pocket.

In response about my company relocating to the UK this is correct. Since for personal reasons my life became based in this country. Although we still manufacture for several companies in Europe.

In fact I bought some scanning equipment from Parish and Bell for my own company when they were going into liquidation and Mr Bailey was hounding me for weeks to buy it back at a cheap price to "start again" alongside his sister. I am aware that despite Les' comments of facing bankrupcy and his pitiful and sorrowful remarks, that he is in fact setting up a new company (of course behind the scenes) in London Bridge area and will be up and running by mid april.

I would never have intended coming on a website making any statements but unfortunately I was given no option but to defend my own credibility and company from such outlandish remarks in an attempt for Mr Bailey to merely "pass the buck"

 

Thanks for the information, KC2009. Amazing to see the difference between the story given to us by Les Bailey and what others say actually happened. What some people will do to other people......all for the love of money!

 

I am excited. My copy of the book has just arrived. i have not read it yet, but I did flick to a random page (pg 74) and it says "Don't bull**** customers!" ... this is going to be a very entertaining read.

 

Hopefully someone can get the phone number and post it here and at the other forums for all the former unhappy patients to get follow up care.

 

It would be even better when Les opens up a new business that all the customers that lost money to Parish and Bell were given the address and phone number for his new business. That way they could all personally tell him and his new employees what they all think of him and the way he does business. To only be a fly on the wall in one of those encounters.:butcher:

 

Hi All

Agreed, but I'm not sure ( from what I have been told) the patients actually WANT any follow up care from this company. They just want their money back !!

As I said in an earlier post I have been contacted by some "ex patient" and have offered to treat them and resolve their symptoms

If anyone wants to private message me on here I will give them an appointment in my surgery and provide treatment at a much reduced cost in an effort to help them through this awful situation.

Cheers

Derek

 

Dear All,

As a somewhat thick person can you please explain how is it possible for this person walk away from a business and miraculously reappear at a nice shiny new business doing basically the same thing as the previous business?:bash:

I thought that if you were the owner director of a failed business then there were limitaions on setting up what will essentially be the same business but under a different trading name as if the previous one had not existed.:deadhorse:

Obviously i am naive in these matters.

Oh i know i am inately honest and reliable.

So i would not do that.

I should remember that in the movies the response is:

Sorry mate it is just business and nothing personal.:butcher:

regards the naive one:craig:

regards david

 

The answer as to how was here:

I wonder if she has read this thread to see the other side of the story

 

I left "the book" in my office and won't be there until Friday --- I will consult it then for advice. As the book was about how to go bankrupt by focusing on delivering a lousy product by slick marketing to fund a lavish lifestyle; there has to be a chapter in there on this.

 

http://www.insolvency.gov.uk/compulsoryliquidation/owedmoneycompany.htm

http://www.insolvency.gov.uk/faq/faq.htm#7

 

Just found this online - gives more of an outline of the hard marketing (and no scientific back up) regarding alot of the clinics claims. As I practice in London I for one will be watching the London Bridge area like a hawk for any 'magical new companies' that appear - thanks to KC2009 for the tip

Ian

 

My favourite quote from this leaflet comes from their "The 6 advantages of using the Parish & Bell Clinic" section, advantage number 1:

"1. Our consultants spend 100% of their time diagnosing and treating Plantar Fasciitis and other biomechanical foot problems. They do not cut toenails or treat skin problems; likewise they do not manipulate backs or treat joints. 100% of their time and experience is spent on biomechanical foot faults. Specialisation is a powerful tool!"

Excellent stuff. How do their get their shoes on if they don't cut their toenails? Any specialists in podiatric biomechanics out there? Bet you love that line. Parish and Bell certainly seem a bunch of powerful tools. :santa2:

 

A beautiful contradiction to this number 1 on the 'advantages' list is literally on the page opposite:

Err but hang on Les... I thought....

 

No comment.

I rather like the tag line on the front

"you have nothing to lose but your pain!"

And a couple of thousand pounds possibly. Alledgedly.

R

 

To borrow Simon's method of expressing himself through the medium of song lyrics..

Its sad, so sad by the 77s sums it up rather well

It's sad
It's so sad
When someone says they
Found The Answer
You tell him you're
Not really doing
That bad

Trying to buy heaven
Right here on earth
The cost will always end up
More than it's worth
You ponder living
You wonder why
No matter what you do
You're still going to die

 

Hi All

Hmmm His sister is fronting it then???

Wouldn't be the same "Christine Chamberlain"= CHRISTINE CHAMBERLAIN that was sending me the emails I was sent would it = "Mrs 12345"

I understand on very reliable information from another of their dissatisfied patients THAT is his sisters name.

Possibly a coincidence of course

Another name to watch out for ???

Cheers
Derek

 

She was the office manager:
http://www.parishandbell.co.uk/staff_christine.shtml

 

I been thinking about these two statements:

Les Bailey tries to blame the credit crunch. BUT, thats only a reasonably recent thing. It sounds as thought the financial problems were happening before that.

 

First one to find it wins a great big attaboy from everybody!:drinks

Oh I LIKE!

In fact, if Mr Bailey is still working as a... actually i don't know what he is, not an osteopath nor a podiatrist... as a whatever, i wonder if he still has a duty of care under law to pick up where he left off! Might be one for trading standards.

Regards
Robert

 

i highly recommend a look at parish and bell's clinic magazine

http://www.parishandbell.co.uk/Ad_pics/clinical_excel_21_march.pdf

the not at all ironically titled "Clinical Excellence". My particular favourite was the artical on injectable arnica.

i suspect one of the first things would have been "surely you mean libelous Mr. Bailey"

 

This magazine was published in 2006 it seems and Parish and Bell predicted that "Pedotics" (TM) would be the new buzz word... and here we are 3 years later... and no-one has heard of them...

Perhaps some of the testimonials posted on here should have made it onto the 'Letters' page!

 

Thanks for that Ian.

As I have never heard of 'Pedotics' before I went for a Google (other search engines are available).

Lovely glossy magazine: http://www.parishandbell.co.uk/Ad_pics/clinical_excel_21_march.pdf

Bit I'm puzzled about though <scratch head here> pedoticsTM I followed a link on Google which took me to a translation site: Pedotics = QUESTION BELOW)
Spanish term or phrase: Ortoprotésica Podológica
English translation: podiatric orthotics and prosthetics (ADD: pedotics?)

http://www.proz.com/kudoz/spanish_to_english/medical_general/2614526-ortoprotésica_podológica.html

Can an individual trademark a word commonly used in another language?

Or have I misunderstood?

(Wouldn't be the 1st time)

Regards all,

Mandy.

 

Dear Derek

Just to let you know I am NOT "fronting" anything and I suggest you get your facts right and do NOT use people's names on here when you know nothing about them

Yes, I worked for P&B (and there were TWO directors there, FYI - so why is only Mr B mentioned??) but I am now unemployed. Ths business went into liquidation -for whatever reason(s) it is as simple as that.

Thank you for listening - any NO "smileys" on my post lol

CC

 

Hello CC ( or can I call you Christine )

I ( we) are so glad that you are back with I hope your brother Les to read some of the misery you have brought to people and the comments from the Professionals on here AND that you are shameful of the situation

As you will see your previous business partner whom Les made some very serious allegations against has posted the quote above to say that you are involved in a new venture with Les in the background.

Is it now , I have a feeling that you may find it wont be quite as simple as you may think.

Oh and BTW a couple of the Ex patients who were dissatisfied BUT did get their money back , (but only after they were barred from the shop:boxing: )are very well satisfied patients of mine and know an awful lot about you and the set up in P & B.

Keep watching because they may be telling a story on here shortly


Cheers
Derek (There wern't any smilies on the emails you sent me either christine BUT plenty of smilies on mine)

 

Welcome to a new poster:drinks.

Nice to see you and thankyou for coming to give your side of the story. Out of interest, where did you hear about this forum?

In order to put the previous statement, made by KC2009, the owner of the lab which Mr Bailey accused of deliberate sabotage, properly to rest, perhaps you might tell us where you do work, and whether Mr Bailey is now, or is likely to be, employed by you.

Re

I suspect that the clients who (alledgedly) paid money, lots of money, for insoles they never had any chance of receiving would argue that some complications have crept in. I'm sure as a previous employee you appreciate the depth of feeling from the unhappy customers. Any message for them?

Sorry about the oversight on the other director, who was the other? I agree he should not escape rebuke.

Kindest regards
Robert

 

Hi Robert

There is no "side of the story" to give- I worked there and that was that. Derek is under the illusion that I was a partner in the company (I was not)

"KC2009" appears to be the oracle of all wisdom - maybe Derek could ask him who the other director was!

Also, I have always known about this site - I used to check it quite a lot to get the latest news.

Anyway, I am now redundant and job-seeking.

And thank you for not giving a sarcastic reply like some certain people on here.

CC

 

Sorry to hear that you are now redundant. I hope what work you find will be of a sort which does not generate such controversy. I fear there is a vast groundswell of bad feeling about P&B from ex patients and professionals alike and as the office manager you may cop for some of it! Perhaps you were oblivious to the goings on in this company, the marketing campaign, the lies, the customer service, the alledged fraud (taking money for insoles knowing that they could never be delivered before liquidation) etc. I hope so.

Kindest regards
Robert

Ephesians 5:11

 

Hi Christine

Who suggested that ??

I simply said you were Les Bailey's Sister ??

Are you ??

AND quoted one of the suppliers dealt with by P & B .

PERHAPS CHRISTINE YOU CAN ASK HIM YOURSELF !

THIS IS AN OPEN FORUM WHERE ANYONE CAN ASK QUESTIONS (and get an answer from posters or oracles)

Please give your brother (Mr Bailey) the address and perhaps he will come back and answer the allegations that have been made against him and give an address where he may be contacted for a refund to the people that have been so badly treated ????igs:

Sorry no vacancies for the foreseeable future

But you could always use this site as a CV ??

Sarcastic ?? Who would that be then ??

Cheers CHRISTINE

Derek

 

Thank you for your nice replies Robert

 

Hi Christine

you must have been aware of what was going on then ??

Then I'll ask you again

If you are so confident in your statement you and your brother have nothing to worry about with all those people queuing for a refund :butcher:

As you are so "in the know" perhaps you can get him to come here and give his side of the story ?

Yes he's such a nice chap isn't he

Cheers
Derek

 

As is Del! We just all have our buttons. Ask me about the homeopathy "study" in the latest Podiatry Now and you'd see a different side!:butcher::craig::hammer:

One of Del's buttons seems to people charging large sums of money for devices which do not work as advertised, then making it difficult for them to seek recompense as they were promised.

I think the button which P&B pressed for many was the way in which they made unsupported claims of huge success rates and denigrated the work of other professionals.

This sort of thing.

With respect, i disagree on all points.

The Lies I base on the findings of the ASA that the claims made in the advertising were untruthful. Untruthful = lying.

The fraud is of course speculation based on the reports here that some people had money taken for insoles which were never going to be delivered. Thats why i said alledged . I was very careful there.

The customer service comment I base again on the reports here from irate ex patients. I myself have treated several ex patients as have Mr Harlard and several other professional colleagues i shall not name but whose reports i beleive. All seem to tell the same story and it is NOT one of satisfied customers! I think it is fair to say that if the customer service WAS excellant it was not consistantly so!

I'm sure you have carefully read all the testimonials from unhappy customers on this website.

As you no longer work for Mr Bailey you have no obligation to defend the actions of the company and I would not expect you to do so. However, on a purely personal level, and as long as you are here, I do wonder how you feel about them and whether you consider that anything that went on in that company was less than ideal...

And i'm sorry, I struggle to beleive that until the final meeting nobody could see the direction the company was headed! Debts of a volume as to force a company into liquidation are not incurred overnight nor do banks call in loans with no warning. Given the medical nature of the business I would opine that the directors had a duty of care to wrap up the business in an orderly way, deliver all goods which had been paid for and offer refunds to those patients whose orthotics had not met the promises of success. Not their fault the company could not trade long enough to make modifications after all! And if what bluelake posted was true and it would take a full year's worth of "adjustment" before P&B would offer a refund that could be a few.

I cannot see the directors named as such on the website, would it be Samantha Williams, the Marketing Manager? I quite agree that if there were a few who formulated those elements of the business which we find abhorrent it is unfair to pick only on one person.

Kind regards
Robert

 

Hello Again,

As some of you may recall, I purchased orthotics from P & B in the autumn. They have not sorted my foot and walking problems therefore I regard them as "unfit for purpose" and am in consultation with my credit card company.
The parent company-Mastercard want me to obtain a report from a 'bona fida" podiatrist to verify my claim. However, I am having problems in obtaining this as I have three therapists saying they are not in a position to do this.
I would be very grateful of any help or suggestions or knowledge of how other people were able to a refund from their credit card company.

Regards to all,
Alma Tumilowcz

 

Hi Alma

Yes I am not surprised that the Podiatrists you have consulted are not willing to "get involved".

The situation is I believe that with the amount of claims going through the credit card companies for refunds the CC companies will be making a legal issue with Parish & Bell

I don't know where you live Alma or how far you are prepared to travel but I believe you need the services of an "expert witness Podiatrist" who will be able to give your C Card company a full legal report for them to take to court.

We do have several on this site so if you Private Message me I will give you some names that will help.
Best Wishes
Derek

 

Alma,
This is interesting. When you say "They have not sorted my foot and walking problems", do you mean that they have not reduced your pain at all? And, that you have not been able to increase your functional capacity at all?

 

i am beginning to assume that the 3000 pairs of orthotics sold a year was indeed true after all these buyers. god i bet this guy could hire the best lawyer, so if i was you i would be carefull as to what you say on here even; as Mr Bailey likely has enough to spare if needs be...also i bet he has like 10 bodyguards at all times now- obviously wearing the latest laboratory spec orthotics with extra spring and durability. bailey bailey bailey!