New National Registration Boards struggling to cope

NewsBot · Jul 16, 2010

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The Age are reporting:
'Bungle' ties health staff in red tape

HUNDREDS of desperately needed doctors and nurses have been told it could be months before they can work because of ''incompetent bungling'' by a new federal government agency that did not employ enough staff to answer phones.

The Australian Health Practitioner Regulation Agency is now responsible for registering and accrediting more than 560,000 health workers but has struggled since starting two weeks ago.
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The agency, which takes over the work of 85 smaller state-run boards, was designed to reduce costs and layers of red tape, but health industry workers say the transition has been bungled and the service was launched without adequate resources.

They say phones are not manned, staff have not been adequately trained and registrations are not being processed.
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Calls from the public complaining about the performance or behaviour of health professionals have also gone unanswered.
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