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I was down in Devon and noticed an advert for a company offering foot solutions (big clue there as to its name) - a flashy looking slick advert for their stores. They have 3 currently, one being in Richmond.

One of my patients, with complex hypersensivity in her feet came across them via Google and visited them in the hope of finding some wide deep shoes.

She came to see me last week with the shoes (nice, expensive but nice) and then she showed me some orthoses they'd sold her.

She has some orthoses from me which she doesn't find too comfortable (she doesn't even find socks comfortable) and this company promised her the Earth, gave her an uncompromising hard sell for some very expensive orthoses that she didn't really want. She had to stand on some kind of pedobaragraph/pressure plate and this produced the prescription.

Needless to say she can't wear them. They have completely unnecessary massive met domes and huge arch support giving about 8 degrees rearfoot varus correction so that she now has inverted calcs and knee & hip pain.

I've Googled this outfit and they look very slick and have a good range of footwear but I wonder if anyone else's patients have been subject to the hard sell?