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Eftpos - Hicaps - Isoft

Discussion in 'Australia' started by toughspiders, Feb 5, 2010.

  1. toughspiders

    toughspiders Active Member


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    Can someone please help me decide what electronic health fund to chose

    If i go with Hicaps is my only option a NAB eftpos machine?

    Isoft (healthpoint) does anyone use it? Are there any problems with it? Which funds are not signed up to it?

    Isoft certainly seems a cheaper option but not at the expense of customers complaining the cant claim on the spot

    Any advice would be good. I want obviously to keep my costs low as possible but my service high.

    Thanks in advance
     
  2. toughspiders

    toughspiders Active Member

    Hicaps or isoft

    Can someone please help me decide what electronic health fund to chose

    If i go with Hicaps is my only option a NAB eftpos machine?

    Isoft (healthpoint) does anyone use it? Are there any problems with it? Which funds are not signed up to it?

    Isoft certainly seems a cheaper option but not at the expense of customers complaining the cant claim on the spot

    Any advice would be good. I want obviously to keep my costs low as possible but my service high.

    Thanks in advance
     
  3. MelbPod

    MelbPod Active Member

    Hi toughspiders,

    There are pro's and con's of each and it is a matter of weighing up personally which is going to suit you better. eg. who you bank with.

    I have 2 clinics and use hicaps at one isoft at the other.
    There is only 1 fund that is not signed to isoft from memory I think it is Transport Health.

    Cant really fault Hicaps, but they are not available with commonwealth (who I bank with) so the benefit of the Isoft terminal is the overnight deposit of funds, whereas I wait 2-3-4 days for the hicaps.

    Hope this helps.

    Sally
     
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