I work for a smallish (8 staff members, 3 podiatrists) practice in the US. Currently, our staff takes a "working lunch" where they munch while they work and do not take a non-paid break. They do have the option to take a break, but almost none of the staff do, unless they have to run a short errand. We also continue to answer the phone even though on full days we have an hour lunch break in the patient schedule....
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Finally my question....I would like to hear what other practices do and how you handle a lunch break. Do you put the phones on service? Do your employees have a real hour/half-hour break? Are they paid during this time or not?
Thanks in advance!
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