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Advice on quitting nursing home

Discussion in 'General Issues and Discussion Forum' started by akn102, Sep 15, 2014.

  1. akn102

    akn102 Active Member

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    Hello, I hope others could give me their opinion on this situation. I've been attending a care home for over 9 years. Long story short, the last few months I've become increasingly concerned about goings on in there. Specific to me I've found 'home care' not followed through, staff communication very poor and a general feeling of blame culture and unpleasantness. I'm clearly used to witness things 'to cover our arses' as one staff member put it when in fact in a recent incident it was a clear case of poor care and nothing podiatric at all wrong with the resident.

    Anyway, without going into too many details. I was faced with several issues in the last two weeks that have made me quit. i did email the manager a lengthy message two weeks ago (I've got the stage where I want everything in writing with them) which received no response at all - as did the previous one I sent her on an even more important matter.

    I emailed the home yesterday and said I wouldn't be returning. They have turned very unpleasant with me and are demanding I work 'notice'. I'm self employed and I don't wish to return there as I believe it isn't safe to practice which is why I've quit in the first place and I don't trust them.

    Does anyone think I'm wrong in telling them plainly as I don't feel it's safe to practise I will not be returning?
  2. carol

    carol Active Member

    I once had a similar situation, I also discovered they were paying me £10 a client and billing them £15 ( 20 years ago) if you have no written contract with them and you are self employed there is nothing to stop you walking away. Save all correspondence and personally I would phone your professional body and ask for legal advice. They will probably tell you to tell the home to converse through them...that usually stops things dead. A lot of these home managers do not have a clue that we have legal back up and insurance to cover this sort of thing ( I really hope you do ) and they think they can bully you the same way as they do their staff. If you are really concerned fire off an email to the QCC and the HCPC. I know when you are self employed it can feel really lonely out there, that is what your professional body is for. Good luck
  3. horseman

    horseman Active Member

    If you have a dosier of complaints or other evidence I'd also send that to QCC and HCPC. Do they have written contract because if not I'd walk away. Long ago I "walked" from a care home as an NHS employee for the same sort of reasons: I was expected to work in a broom cupboard (not kidding!) with no sink or window treating a variety of disabled and dementing patients(about 20 in wheelchairs left in the corridoor) with no notes or member of staff to help... :eek: When I complained to the home I was told "No one else has complained" to which I replied I bl**dy well was and left. Fortunately my then district manager was was very supportive and after a major row with the home the patients were treated in the well appointed medical room with a member of home staff present to assist. Another point to consider is your professional standards: if something does go wrong who takes the fall, I doubt it will be the home. Good Luck.
  4. jonnorthants

    jonnorthants Member

    If there is a problem with the care etc then report them to safeguarding etc...As regards yourself you have no contract with them and do not have to give notice.
  5. akn102

    akn102 Active Member

    Thanks for your replies, it helps to have feedback from others who've had a similar experience. I have quit and told them I've left because it's not safe for me to practice there anymore; which is quite true.

    I've had similar problems to you - very little information about residents from staff and, more worryingly I've recently discovered staff have been giving me incorrect information (it seems to avoid extra work for themselves) and I've actually been criticised for insisting I need assistance on the secure wing with patients with severe dementia and insisting it is not safe to treat residents in bed with rails and wooden ends as I cannot safely access them.

    Sadly this was a great home, the last 18 months something seems to have gone horribly wrong.

    I've taken advice and quit immediately on safety grounds and I have reported the situation.

    Thank you again for the feedback.
  6. Simon Ross

    Simon Ross Active Member

    If you have been given incorrect information, then that needs to be recorded in the notes of that patient, even if there was no adverse outcome from it. You never now hen it may save you in the future.

    Also, possible report to CQC!
  7. akn102

    akn102 Active Member

    Hi, yes I did record in the notes. What actually infuriated me more than anything was a lengthy email sent to the manager of the home on the matter of incorrect information went completely ignored. A previous email to her regarding another client in an even more serious situation; again completely ignored then claimed she didn't get it! Amazing though how she responded to my email telling her I was leaving, on a Sunday afternoon about an hour after receiving it!

    I have become completely disheartened with these places, I truly try to do my best by people clients and staff but you're in an uphill struggle against people who just don't seem to care!

    I have reported to the CQC.....
  8. horseman

    horseman Active Member

    Well done.:drinks

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