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Foot orthotic lab closing?

Discussion in 'USA' started by Craig Payne, Oct 1, 2017.

  1. Craig Payne

    Craig Payne Moderator

    Articles:
    6

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    Noticed in the last few days a couple of labs advertising to try and pick up business from PAL

    On the PAL website, its says (attached)
    "Pal Lab is no longer accepting or processing orders"
    https://palhealthtech.com

    A couple of complaints on their Facebook page

    A local news story says: "Several workers or family members have reported they had been laid off. The company did not return calls Tuesday morning for comment. A PAL receptionist said a PAL official would call by 4 p.m. That call never came." http://www.pjstar.com/news/20170926/pal-health-technologies-in-pekin-not-taking-orders
     

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  2. Craig Payne

    Craig Payne Moderator

    Articles:
    6
    Bit of history: PAL used to be a very big lab; sources tell me that in the past they were doing >100 000 prs/yr. They were also one of the first labs to introduce library based systems (and from what I understand were not exactly explicit in telling customers what they were doing; or customers not understanding library systems).

    The current closure is apparently related to staff issues with the staff threatening strike action; so the owner decided to close down.
     
    Last edited by a moderator: Oct 1, 2017
  3. Dieter Fellner

    Dieter Fellner Well-Known Member

    I also noticed in PMNews a couple of labs fighting over the bones. The practice of the library based system is especially irritating. It's not at all clear which labs do, and which do not. And if asked, is the information reliable. If I know a lab is using the library I'd rather recommend a patient get a good OTC device.
     
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